Customer Onboarding: The secret behind every business success Customer experience, rooted in customer satisfaction, is pivotal for any business Prioritizing seamless experiences not only fosters customer loyalty and revenue growth but also establishes a strong brand reputation...
Handling Payroll & Statutory Compliance is made easy with robust Statutory Body Consolidator by Ascertain Technologies Running a business in Malaysia comes with set of compliance laid by the government statutory bodies that must be adhered by both organizations and...
The Green Flags of A Happy Team Did you know that on average, humans spend one-third of their lives at work That is equal to roughly about 90,000 hours in our lifetime! This is why building a happy workplace environment...
Open Banking in Asia – Is it game over for the late adopters To say that the banking and finance industries are going through a time of change would be an understatement The finance sector in today’s era is driven...
Emerging Technology trends transforming Banking sector in Malaysia The technology revolution is transforming banking and challenging the way banking businesses work Emerging technologies such as Digital Banking, blockchain, cloud, data science, AI/ML and others are shaping the...
Online scammers and fraudsters running rampant: Do we fight back or run for our lives The second largest-ever budget in Malaysian history, worth RM3723 billion (US$8006 billion), was recently tabled by the Malaysian Ministry of Finance Though Parliament was dissolved a few...
The Best of Both Worlds: Embracing Humanity and Next-gen Technology Embracing humanity and next-gen technology is not an either-or proposition; rather, it is a call for synergy between our unique abilities and AI’s analytical capabilities In this wild era of...
Digital Transformation in Banking: The Key to Survival for Banks in the Evolving Financial Landscape Banks and financial institutions face a significant hurdle to their growth as the effects of outdated legacy systems and a slow rate of digital transformation...
Localisation is the new Globalisation: How we built a global software company by reimagining the hyperlocal business model A sound operating model that is able to satisfy the needs and wants of the customers is essential to the success and...