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Retail Banking

Surprise your customers with smart, agile and improved services through business process automation and integrated advanced technology.
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Introduction

Your customers are looking for quick, convenient, and personalized retail internet banking services, but are your systems ready to satisfy their demands?

The Problem

Retail banking customers are rapidly growing with increasing demands for personalized services.

With a considerable leap in modernization, driven by the penetration of mobile phones as well as financial technology, the retail banking systems are lagging greatly in customer onboarding, front & back-office operations. This can result in decreased customer satisfaction, loyalty, and overall customer profitability to the financial institutions. 

The Solution

Offer quick and personalizes retail banking services
with Ascertain FinTech solutions.

Retail Banking solutions by Ascertain provides banks the agility to innovate and improve customer service and support systems continuously through automation.  

Implementations

EPF Voluntary Contribution - i-Saraan - KWSP

Implementation that enables your retails banking customers to contribute and process EPF voluntary contributions. Process end to end transaction activities that include merge data with corporate customer but generate separate outbound to retail channels.

Accelerate Cheque technical data verification

With a robust automation and image recognition system integrated with your retail banking software, accelerate the cheque technical data verification process and reduce manual errors.

Cross border payment processing

Solution that simplifies your cross-border document verification, classification and enables you to eliminate exception or detect risk if any.

Our Technological Expertise

Cloud-agnostic
Solutions

Advanced proven solutions and applications that can run on any cloud application, seamlessly. 

Adaptive
Interfaces

Highly configurable integration layer to adapt interfacing with a legacy as well as modern applications. 

Tailor-made
DevOps

Continuous deployment and agile delivery model leveraging automation tools with necessary controls.

Robust Quality
Control

Continuous testing aided by modern tools to maintain consistent service quality. 

AI & Robotic Intelligent
process automation

Maximizing operation efficiency by automating repetitive tasks with technology-integrated AI tools.

Want to improve customer banking experiences and reduce operational tasks?

Customize and deploy our FinTech solutions based on your business requirements